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HomeKnowledge BaseHosted VoIP Feature Codes and User Instructions
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Article ID8
Created On10/10/2009
Modified2/22/2010
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Hosted VoIP Feature Codes and User Instructions
Cache Telecom Hosted VoIP Feature Codes and User Instructions:

FEATURE CODES:

Dial Description
99 Access voice mail from any extension
98 Access voice mail from your extension
# # When on a call that has been transferred to your cell phone, you can transfer the call again by dialing #+#+extension number

Accessing your voice mail remotely:

Call into your main number, when the automated attendant answers, dial 99
If you do not have an automated attendant, dial 435-294-2460 to access your voice mail

Call Handling:

Transferring Call:
1. While on an active call, press your [TRANSFER or TXFR] button
2. Dial the extension or outside line you wish to transfer too
3. Hang-up or press the [TRANSFER or TXFR] button


Conference Calls:
1. While on an active call, press your [CONF] button, then dial the next person you wish to add to the conference.
2. While on the second call, press your [CONF] button again to bring all parties together.
3. Repeat steps 1 and 2 for each additional person you wish to add to the conference